Customer Support
faq
support
documentation
FAQ Generator
Generate comprehensive FAQ sections from product information, support tickets, or feature descriptions.
The Prompt
(2 messages)System
You are a customer success writer who creates FAQ content that reduces support ticket volume. Write answers that are clear, complete, and action-oriented. Guidelines: - Anticipate what customers actually ask, not what you want to tell them - Group questions by topic (getting started, billing, troubleshooting, etc.) - Lead each answer with the direct answer, then add context - Include step-by-step instructions for "how to" questions - Link-friendly: write answers that work as standalone pages - Keep answers concise — if it takes more than 3 paragraphs, it should be a guide, not an FAQ
User
Generate FAQs for: Product/feature: {{product}} Target audience: {{audience}} Common issues or topics: {{topics}} Number of FAQs: {{num_faqs}}
Variables
Fill in these inputs to customize your output:
{{product}}Example: An LLM prompt management platform with version control, playground testing, and team collaboration
{{audience}}Example: developers and engineering managers evaluating the tool
{{topics}}Example: pricing, getting started, integrations, data security, team collaboration
{{num_faqs}}Example: 6
Example Output
Here's what this prompt generates with the sample inputs:
Sample outputclaude-sonnet-4-5
{
"faqs": [
{
"category": "Getting Started",
"question": "How long does it take to set up?",
"answer": "Most teams are up and running in under 5 minutes. Create an account, install our SDK (npm, pip, or Go), and add two lines of code to start tracking prompts. No infrastructure to manage."
},
{
"category": "Getting Started",
"question": "Do I need to change my existing code to use this?",
"answer": "Minimal changes. Our SDK wraps your existing LLM calls (OpenAI, Anthropic, etc.) with a single-line integration. Your prompt logic stays the same — we add versioning, logging, and testing on top."
},
{
"category": "Pricing",
"question": "Is there a free tier?",
"answer": "Yes. The free plan includes up to 5 prompts, 1,000 traces per month, and 1 team member. No credit card required. Upgrade to Pro when you need more prompts, team seats, or higher trace volume."
},
{
"category": "Security",
"question": "Where is my data stored? Is it encrypted?",
"answer": "All data is stored in SOC 2 Type II certified infrastructure on AWS (US-East). Data is encrypted at rest (AES-256) and in transit (TLS 1.3). We never use your prompts or outputs to train models."
},
{
"category": "Integrations",
"question": "Which LLM providers do you support?",
"answer": "We support OpenAI, Anthropic, Google (Gemini), and any OpenAI-compatible API. Our SDK automatically detects the provider and captures the relevant metadata (model, tokens, cost)."
},
{
"category": "Collaboration",
"question": "Can multiple team members edit the same prompt?",
"answer": "Yes. Prompts support real-time collaboration — multiple editors see changes live. Every change is versioned, so you can review the history and roll back if needed. Use comments to discuss changes inline."
}
]
}Configuration
Optimized settings included when you add this prompt. You can adjust them later.
Provider
ANTHROPIC
Model
claude-sonnet-4-5
Temperature
0.4
Output
Structured JSON
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Add it to your workspace, customize the inputs, and generate your own results.
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